Otherwise you have until your friend creates an account to cancel the transfer. What if my guests arrive at different times? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. AXS Mobile ID tickets are digital and cannot be printed for venue entry. SOLD TICKETS VIA AXS. When fans have tickets they cant use, they list them for other fans to buy. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Privacy Policy. When your tickets sell, youll receive an email informing you of the sale. Select the tickets to sell, and then set your price and selling options. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Cookie Notice Youll be able to transfer money to your bank from your account on AXS.com. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Privacy Policy | Click the 'Transfer' button and your guest will receive a notification via . The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Help us improve this article with your feedback. Click the Sell button next to the event in your AXS Account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your guests will need to create an AXS account to receive tickets. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). What is transfer? I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). I tried calling axs.nobody was home. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Open the App and sign in to see your tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. You will enter your community username and new password and done! The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If you see a Sell button next to your tickets in your account, you can sell them! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. When listing tickets, you decide how long your listing will be available for others to buy. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. What if my guests arrive at different times? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Why did the venue decide to use AXS Mobile ID? 2021 Vivid Seats Ltd. All rights reserved. Never. Show the ticket in the App at the entrance and get them scanned to enter. Transferring Tickets. Help us improve this article with your feedback. Many fans find it best to TRANSFER the seats to their guests prior to the event. The gig has not been cancelled we just chose not to go. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? i will not book anything on stub hub as a result. Sorry we couldn't be helpful. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Customer service all the way to your seat, 2000-2022 StubHub. Lindsay is the author of this solution article. This will bring you to the page to confirm the correct email associated with the order. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. i spent the next 2 hours trying to get the axs app to work and get my tickets. Tickets Seat numbers it lists 13-16 ? They assured me that the tickets would be transfered once they got ahold of the seller. The Fox Theater Foundation. To login, use the same email address you used when purchasing your tickets. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Is there any way to get any assistance? Anyone have success getting something similar resolved day of show? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. You should see something to transfer. All Rights Reserved. Copyright Do you know what number you used to contact AXS? Why did the venue decide to use AXS Mobile ID? There has to be some way, right. The event staff will scan this digital barcode to let you and your party into the event. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. I purchased 2 tickets through stubhub January 2020. No. On the Review page, click the List Tickets button to finish. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Its up to the promoter, artist, or team if you can sell tickets or not. Most mobile transfer tickets will not be immediately available. I have a problem with AXS Tickets Are you having issues? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Follow the steps below to access the tickets: Did you find it helpful? Enjoy the event! Terms of Service | Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! What are my options here? Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. AXS handles payment and delivery so buyers and sellers never interact with each other. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! After that, the tickets will be theirs to use with the AXS app. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Its up to the promoter, artist, or team if you can sell tickets or not. Tix originally purchased Spring 2020, was postponed until today 7/31/21. However, we recommend that you transfer tickets to each person attending the event. Updated a few days later TL;DR: Call the merchant that issued the tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Mobile ID allows for convenience, flexibility and security. A full-service national event ticket marketplace. The game is in 36 hours. It depends. AXS Mobile ID allows you to manage . Select the seats you would like to send. Open the AXS app Sign in or create an AXS account. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. So you can sell on StubHub or any other way you find. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Yes All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Theyll just have to create an AXS account to claim their tickets. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Have been on hold 3+ hrs. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Sorry we couldn't be helpful. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If they already have an AXS account set up the tickets will go in their account automatically. Your tickets will no longer be listed for others to buy. Cookie Notice If you do not currently have an AXS account you will be instructed to create one during your purchase. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Overall, disappointing, but fair. We are changing the way you register and sign-in to the StubHub Community. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold).